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Manager European Support Team (Ruhrgebiet (D) + EUROPE)

Manager On-Site Services and Support 

Ruhrgebiet (D)

 

For an international customer we are looking for an interim manager on-site service.

You will we be responsible for a (virtual) user support service team (26 members). The members of this team are working in 10 different countries throughout Europe. A lot of traveling will be involved in this job!

 

Your main responsibilities will be:

  • Ensure a strong and reliable service level for end user and on-site support
  • Cost and benefit optimization
  • Coaching, managing and communicatie within a multi cultural team
  • SLA Management 
  • Resource Scheduling to maintain an uninterrupted operation

Company Language

:

English (preferably more)

Start

:

ASAP

Duration

:

Project Based

Contract

:

Temporary payroll or Freelance both possible

 

 

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